Shipping Policy
Thank you for choosing BRYRUBY for your fabric needs. We offer shipping within the United Kingdom
Processing Time: Please allow 2-3 days to prepare & ship your order.
Orders placed on weekends or holidays will be processed on the following business day. Once your order has shipped, you will receive a shipping confirmation email with tracking information.
UK Standard Shipping: 3-4 business days.
Once processed (2 business days), your order is shipped (up to 3 business days to get to you for shipping)
Total delivery time = processing + transit time + any courier delays.
*Total delivery time excludes weekends and bank holidays.
*The transit times quoted are what is promised by our couriers, please bear in mind these may be subject to delays on their end for a variety of reasons which will be out of our control.
UK Standard Shipping: 3-4 business days.
Once processed (2 business days), your order is shipped (up to 3 business days to get to you for shipping)
Total delivery time = processing + transit time + any courier delays.
*Total delivery time excludes weekends and bank holidays.
*The transit times quoted are what is promised by our couriers, please bear in mind these may be subject to delays on their end for a variety of reasons which will be out of our control.
Please note that customs fees, taxes, and duties may apply to international orders and are the responsibility of the customer.
Delivery Issues
If your order is delayed or lost in transit, please contact our customer service team at support@bryruby.com with your order number and details of the issue. We will work with you to resolve the issue as quickly as possible.
Please note that we are not responsible for any shipping delays or issues caused by carrier issues or customs processing.
Thank you for choosing BRYRUBY, and please let us know if you have any questions or concerns about our shipping policy.